FAQs

Our Home Health Care Services Explained

At Sunshine Homecare Services, our live-in caregivers proudly serve the Manhattan, Rockland County, and Westchester, NY communities. Our home health aides provide 24-hour home care to those who need it most. Not only do our professionals help with daily chores and tasks, but our professionals are also licensed and skilled in nursing. That means if you or your loved one faces any sort of medical condition, our professionals are more than qualified to take care of them.

If you have any additional questions about our home health care services that are not covered on this page, we invite you to reach out. We understand that choosing the best method of care for you or your loved one can feel overwhelming, and you want to make the best decision possible. That is why we are more than willing to answer any questions you may have about our home health care services. At Sunshine Homecare Services, we prioritize expertise, kindness, responsive care, and one client at a time. It is because of these core values that we want to provide you with all the information you need to make an informed decision.

FAQs

FAQs keep you coming back

How to determine the extent of home care you need?

In most situations, the patient, family member(s) and/or Power of Attorney (POA) will be informed by a doctor, social worker, or other health care professional that home care services will be required in order for the patient to safely live independently in their home. Once this occurs, a care manager will provide direction on where to go for those services or arrange for a licensed home care agency to commence service.

Why choose a licensed home care agency?

A state-licensed home care agency is required to meet specific standards for safety purposes. Even though costs may be a factor in your decision, making it is important to understand that using the services of a licensed agency ensures that the aides and/or nurses who are working with you or a loved one have been trained, certified/licensed, bonded, and criminally checked and have an up-to-date medical history. Licensed agencies have to meet specific standards that are geared to protect patients.

What is the home care agency’s reputation and breadth of service?

Do research on your own to ensure that the home care agency offers the services that meet your needs. Look at their website, search the agency on the internet to see if there are any reviews or comments, and check with the Better Business Bureau. You also can ask the agency for references. Sunshine Home Care offers patients the services of skilled nurses, certified home health aides, and occupational and physical therapists. Click here for a complete listing of Sunshine Home Care services.

How does the agency select and train its staff?

Sunshine Home Health hires certified home health aides, registered nurses and certified occupational and physical therapists. Sunshine Home Health provides their home health aides with ongoing in-service training throughout the year, which ensures that the aides are current in-patient care techniques.

What is the process once you become a client?

Once a patient is assigned to Sunshine Home Care, a nurse will visit the patient to complete an initial assessment, which determines the services that will be included on the Plan of Care (POC). The Start of Care, which is the first home health aide visit, is supervised by a nurse to ensure that the aide is completely familiar with all that is required for the patient’s care. The nurse will then make four follow-up visits throughout the year to gauge the patient’s progress and make adjustments to the POC as needed.

Will care be covered by health insurance?

Under certain circumstances, Medicare and Medicaid will cover services from certified home health aides, skilled nurses and occupational and physical therapists. In addition, many private insurance plans offer coverage for home care services. Sunshine Home Care accepts payments for services through private pay arrangements as well as Medicaid Long Term Care (MLTC), long-term care insurance, and most medical insurance plans.

Contact Us Today

When you need 24-hour home care and home health aide services in Rockland County, NY; Westchester, NY; or Manhattan, NY, always count on Sunshine Homecare Services. We have a team of licensed and certified live-in caregivers and senior home care nurses that can provide a slew of home health care services, including skilled nursing, pediatric care, post-operative care, Alzheimer’s home care, and much more. Contact us today to learn more about our home health care services.